FAQ

Yes. We use a 100% plant-based wax with no paraffin, paired with carefully selected premium fragrances.

Burn time depends on the format. Expect about 14 hours for an 80 g candle, and longer for larger formats when following our care tips.

They describe the facets of a scent: top notes (first impression), heart notes (character) and base notes (lasting trail).

A diffuser scents a room for 8 to 12 weeks, depending on the number of reeds and ventilation.

Keep it away from heat and direct light, lid closed if possible, in a dry place to preserve fragrance and wax quality.

On the first lighting, let the whole wax surface melt to the edges of the vessel before blowing it out.

Trim the wick to about 5 mm before each use for a steady, smoke-free flame.

Ideally 2 to 3 hours. Then extinguish, let cool, and trim the wick before the next use.

Pour the wax powder into your vessel, place one of the supplied wicks in the centre, then light.

Spray from about 20 cm. Avoid silk and always do a discreet test on delicate fabrics.

Delivery within 2 to 4 business days throughout Tunisia after your order is confirmed.

A flat fee applies, free above a certain order amount. Details appear at checkout.

Secure card payment (ClicToPay) and cash on delivery.

You receive a tracking link by email once your parcel is shipped.

We currently deliver mainly within Tunisia. Contact us for specific requests outside Tunisia.

You have 14 days to return any unused product in its original packaging.

Contact us within 48h with a photo of the product: we will arrange an exchange or refund.

By email at contact@maisonbayu.com, by phone at (+216) 58 58 85 88, or via WhatsApp.

All our creations are handcrafted in Tunisia, with carefully selected premium fragrances.

Yes — explore our selection of gift sets and gift ideas for every occasion.

Yes. Contact us for professional projects, events and bespoke partnerships.